Frequently Asked Questions

Everything you need to know about shopping with Amazon Flex.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy for fashion items?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and include original tags to be eligible for a full refund.

How do I know which size to choose?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible buy-now-pay-later options like Klarna and Afterpay.

Can I track my package in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Are the materials used in your clothing sustainable?

We are committed to ethical fashion. Many of our collections feature organic cotton and recycled polyester; look for the 'Eco-Friendly' badge on product pages.