Returns & Exchanges

At Amazon Flex, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy on all unworn items with original tags. If your new outfit doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or a full refund to your original payment method.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

4

Drop Off and Track

Hand over your package at any authorized carrier location and use the provided tracking link to monitor your return's journey back to our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing